Section 01

Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your Services.

Section 02

General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. The headings in this agreement are for convenience only and do not limit or affect these Terms.

Section 03

Accuracy, completeness and timeliness of information

We are not responsible if information on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate, complete or timely sources. Any reliance on the material is at your own risk. This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

Section 04

Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 05

Products or services

Certain products or services may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Refund & Returns Policy. We have made every effort to display the colours and images of our products as accurately as possible, but cannot guarantee that your monitor's display of any colour will be accurate. We reserve the right to limit sales of our products to any person, geographic region or jurisdiction, and to limit quantities, on a case-by-case basis. All product descriptions and pricing are subject to change at any time without notice, and we may discontinue any product at any time. We do not warrant that the quality of any product will meet your expectations.

Section 06

Accuracy of billing and account information

We reserve the right to refuse any order you place with us, and may limit or cancel quantities purchased per person, per household or per order, including orders under the same account, credit card, or billing/shipping address. If we change or cancel an order, we may notify you via the contact details provided at the time. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information and to keep it updated so we can complete your transactions and contact you as needed.

Section 07

Optional tools

We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind and without endorsement, and we have no liability arising from your use of them. Any use of optional tools is entirely at your own risk, and you should ensure you are familiar with and approve of the terms on which they are provided. Any new tools or resources released in future are also subject to these Terms.

Section 08

Third-party links

Certain content, products and services available via our Service may include materials from third parties. Third-party links may direct you to sites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and are not liable for any third-party materials or websites, or for any harm related to the purchase or use of goods or services from third parties. Please review the third party's policies before engaging in any transaction, and direct any complaints to them.

Section 09

User comments, feedback and other submissions

If you send us creative ideas, suggestions or other materials ("comments"), whether at our request or otherwise, you agree we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are under no obligation to keep comments confidential, to pay compensation, or to respond. We may (but have no obligation to) monitor, edit or remove content we consider unlawful or objectionable. You agree your comments will not violate any third-party right, will not be unlawful, abusive or obscene, and will not contain malware. You are solely responsible for any comments you make and their accuracy.

Section 10

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11

Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order. We undertake no obligation to update or clarify information except as required by law.

Section 12

Prohibited uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe our or others' intellectual property rights; to harass, abuse, defame or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect or track others' personal information; to spam, phish, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

Section 13

Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free, or that the results obtained will be accurate or reliable. You agree that we may remove or cancel the Service at any time without notice. Your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered through it are provided "as is" and "as available" without any representation, warranties or conditions of any kind, except as expressly stated by us.

In no case shall UK Infra-Red Heating Company, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind — including lost profits, revenue, savings, data or replacement costs — arising from your use of the Service or any product, even if advised of their possibility. Where jurisdictions do not allow such exclusions, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms affects your statutory rights as a consumer.

Section 14

Indemnification

You agree to indemnify, defend and hold harmless UK Infra-Red Heating Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 15

Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms without affecting the validity of the remaining provisions.

Section 16

Termination

The obligations and liabilities incurred prior to termination survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site. If you fail, or we suspect you have failed, to comply with any provision, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 17

Entire agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, and any policies or operating rules posted by us, constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements. Any ambiguities in interpretation shall not be construed against the drafting party.

Section 18

Governing law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. Registered address: 13 Bolton, BL4 9TB, United Kingdom.

Section 19

Changes to terms of service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Section 20

Contact information

Questions about these Terms of Service should be sent to us at info@roseinfrared.com, or call 01204 588 454.